GDPR Policy

Last updated: 23rd of April 2025

At Polestar Pilates Benelux, we value your privacy and are committed to protecting your personal data in compliance with the EU General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Who We Are

"Polestar Pilates Benelux" refers to our educational and professional network of Pilates educators operating in Belgium, the Netherlands, and Luxembourg. Our website is: https://www.polestarpilatesbenelux.com

You can contact us at:

  • Email: hello@polestarpilatesbenelux.com

  • Mailing Address: 37-39 Engels Plein, 3000 Leuven, Belgium

2. What Data We Collect

We collect personal data when you:

  • Fill out a contact form

  • Register for a training or event

  • Sign up for our newsletter

  • Interact with us on social media or via email

Data may include:

  • Name

  • Email address

  • Phone number

  • City/country

  • Profession (if applicable)

  • Training registration details

  • Website usage data (IP address, browser, device type)

3. Why We Collect Your Data

We collect your data to:

  • Respond to your inquiries

  • Process training registrations and communication

  • Send you updates and newsletters (with your consent)

  • Improve our website and marketing

  • Fulfill legal obligations

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • Performance of a contract (e.g. registration for a course)

  • Legal obligations (e.g. tax record keeping)

  • Legitimate interest (e.g. to improve user experience)

5. Sharing Your Data

Your personal data is treated confidentially and is not sold or shared with third parties, except:

  • With service providers (e.g. newsletter software, website hosting) who process data on our behalf under strict data protection agreements

  • When required by law or legal process

6. Your Rights

Under GDPR, you have the right to:

  • Access your personal data

  • Correct or delete your data

  • Withdraw consent at any time

  • Object to or restrict processing

  • Request data portability To exercise these rights, contact us via hello@polestarpilatesbenelux.com.

7. Data Storage & Security

We use secure systems to store and process your data. Data is retained only as long as necessary for the purposes mentioned, or as required by law.

8. Cookies

Our website uses cookies to improve functionality and user experience. By using our site, you agree to our cookie policy. You can disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., booking platforms, partners). We are not responsible for their privacy practices. Please consult their policies separately.

10. Updates to This Policy

We may update this policy to reflect changes in law or our practices. Updates will be posted on this page with a revised "Last Updated" date.